Having a problem with Drive? We might have already solved it. If you don't see your problem here, get in touch.
If you see this message, one of three things has happened:
In rare cases, it might be a bug. You can get in touch using our contact form and our technical team will help you out.
If you're able to log into the Drive website, you can do this yourself by logging in, going to the account settings page, then clicking on the 'change email address' heading.
If you can't change the email address yourself, get in touch using our contact form and we'll sort it out for you.
Drive was built using input from professional driving experts, but everyone makes mistakes. If you've spotted an error or something you disagree with - let us know!
You can get in touch using our contact form.
If you get an error that says "Facebook sign up failed", it probably means you’ve tried to sign up with Facebook but don’t want to share your email address or date of birth.
You can't sign up to Drive unless you tell us your email address and date of birth. We need this information to give you the best possible experience, and to make Drive a better resource for other young drivers.
If you decide you're happy to tell us your email address and date of birth, and want to sign up through Facebook again, follow these steps:
If you're still having problems, get in touch using our contact form.
Don't panic! Get in touch using our contact form and tell us what's going wrong.
Make sure you include your name, the email address linked to your account and a description of the issue and we'll do our best to solve it for you.
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