Privacy Statement

Privacy Policy

(last updated 23 March 2017)


For you to get the most out of this website, (DRIVE), we (the NZ Transport Agency (NZTA) and the Accident Compensation Corporation (ACC)) need to collect some information from you.  We think it is important for you to know when we will collect information from you, what we will collect and why we collect it, how we will store it, and how we will use that information.  Most importantly, we want you to know that we will protect your information, and we will only collect, use and store it in accordance with the Privacy Act 1993.

This Privacy Policy applies to DRIVE and it forms part of DRIVE's Terms of Use.  Your use of DRIVE means that you accept and agree to this Privacy Policy and any revisions or updates.

We may change or update this Privacy Policy from time to time.  If we do, we will post the updated Policy on DRIVE and change the date at the top of the Policy.  If we are significantly changing the Policy, we will display a notice on our home page, and will, if practicable, give all registered account holders reasonable warning via email.

How we collect information and what we collect

We do not collect personal information about you on this site unless you choose to give it to us.

The amount and type of information we will collect from you depends on the type of DRIVE user you are (for example, you may or may not have a registered account with us), and what services you would like to access. 

The table below sets out the kind of information we may collect and when we will collect it:

Information collected from you

When we will collect it


When you register an account

Email address

When you register an account

Date of birth

When you register an account

Phone number

If you choose to provide this, when you register an account


If you choose to provide this, when you register an account

Driver Licence stage (eg, learners, restricted, full)

If you choose to provide this, when you register an account

Driver Licence number

If you choose to provide this, when you register an account

Other information provided in answers to questions

You may voluntarily include personal information about yourself in answers to questions we ask you while you are using the website.

When you register for an account, you will be able to click the "why" button alongside each information field in your account settings to see why we are asking for certain information, and decide whether or not to provide us with that information.  

If you are a registered account holder, the only personal information we need from you is your name, email address and date of birth, although you will be able to use more of our services if you provide us with more information.  If you are not a registered account holder, you will still be able to use most of our services, without providing us with any of your information.

You can see what information we hold about you on your user dashboard, and you can correct that information at any time.  We request that you keep this information up to date.  If you have any trouble accessing or correcting this information, please contact us; or 0800 772 284.

Website analytics

We analyse non-identifiable web traffic data using Google Analytics.  In particular, we may collect your IP address so that we can understand the number of unique and/or repeat visits to DRIVE, the type of device and browser you are using to access DRIVE, and how you use the site.   We use Google Analytics' DoubleClick Cookie and demographic and interests reporting features to do this.  You can opt out of these Google Analytics features through Google Ad settings or by downloading the Google Analytics Op-out Browser Add-on.

How we store your information

We take your privacy seriously, and will store the information we collect about you securely.  You can also help keep your information safe by not disclosing your registration details, including your user password, to anyone. 

We will store your encrypted information for a maximum of five years.  You may request deactivation of your account at any time by contacting us.  If you choose to deactivate your account, your information will be deleted from our system.

Why we collect your information and how we may use and disclose it

We will collect information from you for the following purposes:

-   about how long it takes users of DRIVE to progress through the graduated driver licence system, compared with other learner drivers; and
-   to see if DRIVE users are more or less likely to be driving a vehicle in an injury-causing accident, compared with other learner drivers.

We may disclose the information we collect about you to the following people for the following purposes:

Otherwise, we generally do not share your information with others unless this is necessary for one of the purposes for which you gave us the information.  Occasionally, we may be required by law to disclose your information – for instance, to investigate a criminal offence, or there may be safety reasons for disclosing it.

Sometimes we may ask you if we can collect more information or use your information in another way.

When we send you messages

If you are a registered account holder, we may sometimes need to send you messages directly related to your DRIVE account, for example, a reminder if you have not logged into your account in a while. By using DRIVE, you agree to us sending you messages of this type.

We may also ask you if you want to receive other messages from us, such as newsletters.  We will only send you messages that are not directly related to your DRIVE account if you agree to this.  If you have agreed to us sending you this type of message, you can unsubscribe at any time by clicking the 'unsubscribe' link in any message, by updating the settings on your user dashboard, or by contacting us; .

Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now